Refrigerator not cooling... freezer not cold enough

by Debbie
(Long Island, NY)

GE TBX19PASPRWW fridge with freezer on top... for the past few weeks the fridge is not cold enough... no air is coming out of the back wall vent inside the fridge... the fridge is a little cool but milk is rotting... tried to set the dial to coldest it doesn't change anything for freezer or fridge... freezer has same problem... nothing coming out of back wall vent but it stays a little cold and some of the food is frozen depending on where it sits in the freezer. This fridge is probably at least 10 yrs old. I cannot afford a new one. Please help!

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Answer

Hi Debbie,

There are two things that commonly cause this problem. One is the fan in the freezer isn’t working and the other is a defrost problem. Both cause poor airflow, which causes the poor cooling issues you are having.

First check to see if the fan inside the freezer is running and if not more than likely the fan is bad and need replacing.

If the fan is running, look on the back wall of the freezer to see if there is heavy frost. If so you may have a defrost problem. When there is a defrost problem the freezer coils (which are behind the back wall of the freezer) will get clogged with ice because the refrigerator is no longer automatically defrosting. There are three things that will cause this problem and they are the defrost heater, defrost thermostat and the defrost timer.

This page will help with both of these problems more Refrigerator Not Cooling


Thank you,
Shawn/administrator